Note: You can’t use your phone number to log into the desktop app. Try logging in with these to find your account. with email, phone number, Facebook, Apple, or Google. Note: There are a few ways to sign up, e.g. If the verification code isn’t working, check the number and try again, or re-enter your phone number to generate a new code. If you see the message ‘Try again’, you likely entered the number incorrectly. Be sure to check you enter the number correctly. If it’s been a while, generate a new code by re-entering your phone number.
It might take a few minutes if your reception is poor. Sign up with phone number Didn’t get a verification code? Contact our customer service to learn more.Signing up with your phone number means you log in with a code we text to you, so you don’t need to remember a password. Deferment or payment plan: Unable to pay your bill right now? You may be able to ask for a deferment or payment plan. Thuisbellen: NL59 INGB 0001 1480 20, in the name of KPN B.V.Internet, TV, Alles-in-1: NL41 INGB 0000 4675 98, in the name of KPN B.V.And choose the correct IBAN for your service: When you transfer the amount, write only your customer number in the description.
It can take up to 5 working days to process your payment. Internet banking: Can't pay with iDEAL? Manually pay using online banking. Is your connection blocked because of unpaid bills? Don't worry: your connection will usually be active within 2 hours after we've processed your payment.Ĥ. On our website: Did you receive a payment code? Use it to pay on our website. The link will stop working after 5 days.ģ.
The text and e-mail contain an iDEAL link to pay immediately with online banking. SMS, e-mail or letter: If the transaction fails, you'll get a text, e-mail, or letter to pay the outstanding amount. Or click here and take care of it straightaway.Ģ. Open the app and you'll see a notification about unpaid bills. If that happens, there are a few ways you can pay the unpaid amount.ġ. Or if there wasn't enough money in your account. If your bank details aren't correct, for example. A transaction can fail for different reasons.
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